11bit FAQ — all your
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No. Under 11bit's rules, each person may only operate one account. Creating multiple accounts is strictly prohibited and may result in both accounts being suspended. Any bonus eligibility may also be forfeited.

KYC is not required for standard betting. However, for large withdrawals, identity verification using a national ID or passport may be required. This is done to keep your account secure.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email, and an OTP or reset link will be sent to you. Use it to set a new password. The whole process takes 2–3 minutes.

To change your registered mobile number, contact the support team. After verifying your identity, they'll assist with the update. The same process applies for name changes.

Yes. You can request the support team to close or delete your account. Before deleting, make sure your account balance is clear. You can also enable self-exclusion as part of responsible gaming.

You must be at least 18 years old to register at 11bit. This platform is strictly off-limits to minors. Providing false information during age verification will result in account termination.

The minimum deposit on 11bit is just ৳500 BDT. This is one of the most competitive thresholds among betting platforms in Bangladesh, making it easy for new players to get started.

Deposits via bKash, Nagad, and Rocket are typically credited within 1–5 minutes. Bank transfers may take 1–3 business days. If your balance hasn't updated after 30 minutes, please contact support.

11bit does not charge any deposit fees. However, your payment provider (such as bKash or Nagad) may apply their own transaction charges, which vary by provider.

Yes. If a deposit fails, any deducted amount is automatically returned to the source account. You'll typically receive the refund within 1–24 hours. If it doesn't arrive, contact support with your transaction ID.

The minimum withdrawal is generally ৳500. The maximum limit depends on your payment method and account verification level. VIP members can withdraw higher amounts. For more details, VIP Page View.

For security purposes, withdrawals are generally sent to the same number or account used for the deposit. To withdraw to a different number, please contact our support team and complete identity verification.

Withdrawals are commonly delayed for the following reasons:

• The bonus wagering requirements have not been met.
• Account verification is incomplete.
• Incorrect payment details were provided.
• Multiple withdrawal requests are made on the same day.

Contact support to find out why.

Standard accounts have a daily withdrawal limit. VIP members can withdraw more frequently and in higher amounts. For the latest limits, VIP Page Check or ask our support team.

A wagering requirement means you must place a certain amount in bets before withdrawing bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to wager ৳10,000 before you can withdraw.

Yes, most bonuses have an expiry date. If not used within 7–30 days of being credited, the bonus will typically expire. The validity period for each bonus is clearly stated on the offers page.

Reload bonuses at 11bit are offered on a weekly or monthly basis, with daily bonuses available on special occasions. To view current offers, Bonus page Check back regularly.

Yes. If you want to cancel an active bonus, contact the support team. Keep in mind that cancelling a bonus will also void any winnings earned from it, so think it through before deciding.

Yes. 11bit offers live betting, where odds update in real time as the match unfolds and you can place bets at any moment. It's the most thrilling way to bet.

Cash out is available on selected matches and markets, letting you claim a partial or full return before the match ends. The cash out amount depends on the live odds at that moment.

If a match is cancelled or abandoned, all bets on that match are voided and your full stake is returned to your account. Refunds are typically processed within 24 hours.

Yes. 11bit supports both single bets and parlay (Accumulator) betting. Combining multiple match outcomes multiplies the odds, so the potential payout is much higher — though the risk increases accordingly.

Go to Account Settings and enable 2FA under the Security section. You can set it up via OTP to your mobile number or through an Authenticator app. Once active, no one can log in even if they know your password.

Change your password immediately and notify the support team. From your account settings, you can view active sessions and log out any unrecognized devices. If the situation is serious, you can temporarily lock your account.

Yes. All games on 11bit use a Certified Random Number Generator (RNG), ensuring every result is completely fair and random. Sports Betting odds are set in line with international standards.

Yes. 11bit lets you set deposit limits, betting limits, session limits, and cooling-off periods. A self-exclusion option is also available. For more details, Responsible Gaming page View.